The Appo Group founders have been providing innovative technology solutions for clients for over 15 years. Having worked with many of the country’s largest financial service, insurance, and healthcare firms we have extensive knowledge and background in building and implementing leading-edge systems for data-driven communications.
In the 1990s, we were the management team at Aon-Benefacts where we produced personalized employee benefit and retirement communications for millions of employees. In 2000, we started the Argus Group and replaced “pick and pack” fulfillment methods with automated systems to generate on-demand communications. The Appo Group is now introducing the next big leap forward in technology and capability — a system that allows you to create your own data-driven AWS cloud-based communications without custom software development.
Our Executive Team
Steve Wigler, President
Steve is the former President of Benefacts, one of the nation’s oldest and largest providers of personalized communications. Benefacts provides personalized statements about employee benefits to millions of employees and participants in defined contribution and defined benefit plans. Under Steve’s leadership the company provided data-driven communications to the employees of dozens of Fortune 500 companies and government agencies, including General Electric, PepsiCo, Coca Cola, UPS, The Vanguard Group, TransAmerica, and the Federal Reserve Bank.
In 1998, Steve left Benefacts and founded Argus Group, a leader in on-demand communications for the retirement plan industry. Steve guided the company through its development of a new leading-edge process to convert “pick and pack” fulfillment to laser-printed, on-demand communications. Argus Group grew quickly and its clients included many of the largest mutual fund, insurance, and investment companies in the US. Argus was sold to ADP in 2002 and Steve left in 2004 to pursue other ventures. Argus Group is now a division of Broadridge, a publicly traded company.
Cindy Jones, Senior Vice President, Consulting and Creative
Cindy works closely with clients to provide guidance and support for data-driven communications and marketing strategy. She helps clients produce multi-touch campaigns for web and print communications and consults on content and design for creating effective participant, plan sponsor, and advisor communications. With her extensive knowledge of retirement plan systems and communications, Cindy brings a broad range of experience to the Appo Group.
Cindy was a co-founder of Argus Group (now Broadridge) where she managed the firm’s consulting and creative teams. Cindy helped her clients think through their communications strategy and develop materials to effectively leverage plan and participant data. Over the years she has worked with many of the country’s largest financial, insurance and healthcare firms including American Funds, ING, Johns Hopkins, Wells Fargo, Merrill Lynch/Bank of America, USF&G and Fidelity Investments. She has helped her clients develop sophisticated, data-driven communications from Enrollment Kits and Fee Disclosures to multi-touch campaigns.
Cindy was also a Vice President of Creative and Production services at Aon-Benefacts. In that role she worked with many Fortune 500 companies to design and produce their personalized benefits statements. Cindy has extensive knowledge of how to leverage data for communications. She consulted for over 10 years, helping clients set up content management systems to effectively communicate to employees, advisors, investors and plan participants.
Tom Yuhas, Senior Vice President Operations
As a Vice President at Benefacts, Tom led the technology team in the migration of the firm’s mainframe-based process to a distributed PC environment. He implemented new technical approaches to merging data and variable content in documents. Tom has managed the handling of highly personalized data for several of the largest employers in the country including Great West Bank and the Federal Reserve Bank.
Tom was also a co-founder of Argus Group, where he managed the technology and software development team. He was also the architect in charge of implementing online content and order management systems for Argus. Under his management, the group utilized data for participant communications for thousands of plan sponsors and millions of participants.
Tom is also a co-founder of Appo Group and brings his experience in managing operations focused on the creation and production of data-driven communications.
Bill Duncliffe, Senior Vice President Sales
Bill has a rich history of providing high quality communication services to his customers. As a Strategic Relationship Manager at Fidelity Investments, he was responsible for the team that managed the transition of the largest retirement plan customer at Fidelity’s Tax-Exempt Services Company. That effort included the design and delivery of all the required notice and marketing materials associated with such a large transition.
While at NewRiver, Inc., and continuing after NewRiver’s acquisition by Broadridge, Bill was responsible for helping his clients manage the full range of their regulatory and marketing communications in an impactful, cost-effective manner.
His interest in finding ways to do things faster, easier and smarter, and his belief in the importance of providing his customers with the best solutions, motivates everything he does with the Appo Group.
Joan Cox, Vice President, Design Services
Joan brings extensive experience as an Art Director and Graphic Designer to her role as VP of Design Services at Appo Group. She provides graphic design services and manages customer training and support on the Appo Toolset. Joan has over 15 years of experience in designing customized, data-driven communications and award-winning brochures.
Joan has been creating, drawing, painting and designing since she could maneuver a crayon...and later a mouse. Visual compositions and color combinations just come naturally. She began designing for the retirement industry at Benefacts, a division of Aon Consulting. There she had the opportunity to create personalized benefit communications for Fortune 500 clients such as Vanguard, Fannie Mae, Raytheon, and The Coca-Cola Company. Her award-winning Total Compensation logo for Coca-Cola was printed along with an award-winning identity package she developed for a local non-profit in American Corporate Identity 99 and she has won many MarCom and Hermes Design awards since then.
After four years within the personalized communications field, she accepted the position of Creative Director at the Argus Group (now Broadridge). At Argus, Joan was responsible for all internal and external marketing campaigns, managing all design projects, working with both internal consultants and external design departments within major clients such as Mass Mutual, BB&T, CitiNational and ADP.
In early 2005, Joan opened an art gallery in New Orleans that featured her own paintings as well as those of a dozen other artists. However, after the devastating effects of the hurricane, she returned to the East Coast to continue her love affair with graphic design. She spent seven years as Art Director at HDN Studio designing interactive websites, corporate identities for new businesses, and creative print materials for a variety of clients and projects.
Joan graduated with a Bachelor of Fine Arts from Towson University as valedictorian. She also has her Master’s of Fine Arts from Massachussetts College of Art & Design. She spends her free time painting and exhibiting her artwork in Baltimore, New Orleans and Washington, DC.
Our Executive Team
© Appo Group, Inc. 2019